![]() You can (incredibly slowly) navigate the menus, but you shouldn’t expect to be able to watch Kayo content with Surfshark. Kayo didn’t score the usual VPN error where it refuses to load, but it took about 20 seconds just to load into the main menu then refused to play any content. Still, if you prefer Netflix and Hulu, Surfshark will serve you well, but bear in mind that the Netflix library was initially slow to load even if buffering speeds were fast.įor Australian server tests, Stan passed with flying colours but Kayo was a little trickier. While Surfshark is compatible with almost every service in the table above, the extremely slow buffering speed for HBO Max and Peacock makes for a frustrating VPN streaming experience. Unlike other VPNs I’ve tested, Surfshark didn’t meddle with any of my normal internet activities, which means I was free to use peer-to-peer software like Slack, all of my digital gaming platforms, and regular web use was uninterrupted while Surfshark was switched on. If you do like a simplified VPN, Surfshark defaults to the fastest server (closest to you) and there’s a fast connect option that will connect you to the nearest country (New Zealand in my tests). The other issue is that while it’s convenient that a new server location is a single click away, there’s no way to manually connect to alternative servers, meaning you’re at the mercy of whatever Surfshark determines to be the best. It’s also worth noting that the country count was 62 at the time of updating this review. Most of the rest of the countries are limited to a single connection option except for Canada (three), France (three), Germany (four), India (three), Italy (two), Poland (two), Portugal (two) and Spain (three). While the 3,200 servers and 65+ countries are on the short side compared to our current best VPN recommendations, there are five cities to choose from for Australia, three for the UK and 23 for the US. This speedy connectivity ensures that uptime-sensitive tasks like music streaming aren’t disrupted during connection or disconnection for the majority of my tests (with a few occasional one-second disruptions). ![]() Surfshark takes around five seconds to connect to a server, whether locally or somewhere else in the world, and a second or two to disconnect. ![]() I wasn’t off to a great start with Surfshark but it was pretty much all smooth sailing thereafter. In fairness, this was a good way to test the Surfshark support, which was very quick to respond on live chat and offered timely assistance to help me resolve this issue (one I haven’t faced with other VPNs). This is an admirable inclusion unless, like me, you get stuck on that page and are then are later unable to change your password because the temporary one it assigned you (but didn’t tell you) is requested when you do want to update it. While most of this process is as straightforward as other providers, Surfshark wants you to immediately change your password to something incredibly secure when you sign up via browser. Whether you opt for one month, six months or two years, you can take advantage of a 30-day money-back guarantee (Surfshark doesn’t have a free trial).įor comparison, the table below shows how Surfshark VPN compares to our top-rated VPN providers at .Īfter paying more than what was advertised, my next hurdle was during the sign-up process. Surfshark’s monthly pricing is towards the high side, beaten only by CyberGhost in the VPNs we’ve tested on the site, but the advertised price for the two-year plan is one of the best in terms of value. To add to the concern, this plan was listed as one year when it should be two (even though Surfshark wasn’t offering an annual plan at the time of updating this review).Īs is the VPN trend, the more you pay, the better the monthly value, even if you are stung with the full upfront cost. According to my bank account, I paid $89.09 all up for the two-year subscription instead of the advertised $76.53 price ( Note: pricing reflects when this review was revisited in early 2022), which feels misleading. ![]() The thing is, when I bought my Surfshark VPN subscription for this review, the Australian prices offered were converted back to US currency and, subsequently, weren’t as cheap. On face value, Surfshark scores easy points on the payment front because it offers Australian pricing, which tends to mean no surprise fees nor mental gymnastics figuring out how much you’re actually paying.
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